Our COVID-19 Policies

COVID-19 – Safety Precautions & Policies (Updated September 5th, 2022) 

The Ontario Government has announced some changes in managing the Covid-19 pandemic. Provincial mask requirements have been lifted in most public settings, including health clinics like ours. At Natural Sole Wellness, our health and wellness professionals will continue to wear appropriate PPE such as masks when providing care. We continue to operate with strict safety protocols and measures as required by the Ontario Government, Ottawa Public Health Unit, and our regulatory bodies. The safety of our community remains our number one priority. We appreciate your understanding and your consideration towards our small business, as we strive to provide high quality treatments to all our patients.


  1. You (or someone in your household) have been in close contact with a confirmed or probable case of COVID-19.
  2. You (or someone in your household) are waiting for your COVID-19 test results.
  3. You (or someone in your household) have any of the following symptoms: fever, cough, shortness of breath, sore throat, difficulty swallowing, nausea/vomiting, diarrhea, nasal congestion, unexplained malaise, and new loss of smell & taste.

Our 24-hour cancellation policy remains and Covid-19 related concerns are NOT exempt.

The Province of Ontario has introduced new guidelines for shorten isolation periods, mask mandates and testing. Please contact your primary health care provider or your public health care unit for any questions or concerns. Our Nursing Staff will not provide any Covid-19 related questions over the phone.

The health, safety, and well-being of every individual in our wellness centre continue to be our highest priority.

We thank our community for their continuous efforts in reducing the spread of COVID-19. We thank you for your trust. Please stay safe & stay well.

Your Team at Natural Sole Wellness Centre